Scheduler III-Float (31713)

Qualifications

• Flexibility: Ability to travel between all 6 North office locations as required.
• Adaptability: A fast learner who can quickly adapt to the specific workflows and software used at different locations.

Responsibilities/Duties/Functions/Tasks

• Aid with high call volume.
• Maintain physicians' schedules – scheduling office visits and procedures (may be done via phone or face-to-face).
• Triage call messages for medical staff.
• View patient visit notes, identify problems & diagnoses, and physician orders.
• Absorb patient registration and financial transactions.
• Schedule radiology/lab appointments.
• Include recall scheduling.
• Aid in patient check-in and check-out.
• Absorb patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.

Requirements

• For Level III Status: Should be a leader and viewed as a leader by other staff.
• No performance or disciplinary actions in last year.
• Serves as mentor/trainer for new hires in field.
• Considered as subject-matter expert in areas by peers, management, and physicians.