Scheduler III (31747)

Responsibilities

• Aid in patient scheduling for office visits and procedures.
• Triage incoming calls for medical staff.
• Review patient visit notes and identify problems, diagnoses, and physician orders.
• Assist with patient registration and financial transactions.
• Schedule radiology and lab appointments.
• Handle recall scheduling as needed.
• Check-in and check-out patients.
• Collect patient and insurance payments and reconcile charges daily.
• File records in patient charts and scan documents into electronic medical records (EMR).
• Prepare patient charts in advance and organize documents for scanning.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Experience working in a medical office.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Bilingual proficiency is a plus.

Requirements

• Leadership qualities and ability to mentor new hires.
• Performance and disciplinary action-free record in the past year.
• Subject-matter expertise in relevant areas.