Scheduler III (30925)

Responsibilities

• Aid in patient scheduling for office visits and procedures.
• Triage incoming calls for medical staff.
• Review patient visit notes and identify problems, diagnoses, and physician orders.
• Assist with patient registration and financial transactions.
• Schedule radiology and lab appointments.
• Handle recall scheduling as needed.
• Check-in and check-out patients during their visits.
• Collect patient payments and reconcile daily.
• File records and prepare patient charts in the electronic medical record (EMR).
• Scan documents into patient charts in the EMR.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Bilingual proficiency is a plus.

Requirements

• Leadership qualities and ability to mentor/train new hires.
• Performance and disciplinary action free from the previous year.
• Subject-matter expertise in relevant areas among peers, management, and physicians.