Scheduler III (31310)

Responsibilities

• Aid in patient scheduling for office visits and procedures.
• Manage high call volumes and assist with patient registration and financial transactions.
• Coordinate with medical staff for triage calls and message taking.
• Review patient visit notes and physician orders.
• Schedule radiology and lab appointments.
• Handle recall scheduling as needed.
• Assist with check-in and check-out processes.
• Collect patient and insurance payments and reconcile charges.
• File and prepare patient charts in the electronic medical record (EMR).

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Bilingual proficiency is a plus.

Requirements

• Leadership qualities and ability to mentor new hires.
• Subject matter expertise in relevant areas.
• Excellent communication skills, both written and verbal.
• Proficient technical skills.
• Ability to multi-task and prioritize tasks.
• Strong ethical standards.