Scheduler I - Part Time

About the role

Provides administrative support in a healthcare setting by managing patient and physician scheduling using Practice Management and Electronic Medical Record (EMR) systems. Responsibilities focus on optimizing patient satisfaction and provider efficiency.

Responsibilities

• Book and confirm patient appointments
• Manage physician calendars and direct phone messages
• Greet visitors and handle incoming calls
• Perform patient check-in and check-out procedures
• Verify insurance coverage and collect co-pays
• Update and maintain patient information in compliance with regulations
• Maintain cash drawer, reconcile payments, and process transactions
• Manage referrals and pre-certifications
• Order office supplies and maintain the reception area
• Perform various clerical duties as assigned

Requirements

• High school diploma or equivalent
• 1-3 years of customer service experience
• Preferred experience in a medical office and scheduling
• Strong verbal, social, and computer skills
• Knowledge of health insurance and HIPAA privacy rules
• Ability to multi-task and maintain confidentiality
• Basic math skills for handling transactions