Scheduler- Part Time

Job Responsibilities

• Schedules patient appointments for medical procedures/cases for designated department, including medical procedure directives from faxes, phone, or other instructions, and contacts doctors' offices to resolve discrepancies.
• Captures and/or confirms patient demographic/insurance information as required and enters data accurately into the department’s scheduling system.
• Stays aware of insurance authorization needs and follows department policies on establishing appointments that do not have confirmed authorizations.
• Maintains awareness of patient gestational and chronological age, coordinating with doctor's office, house supervisor, department nursing staff, and other departmental schedulers.
• Confirms schedule with doctor’s offices, including time of procedure and communicates and resolves any conflict about daily schedule(s).
• Communicates clearly to doctors' offices and parents any instructions related to appointments.
• Utilizes computerized scheduling system and electronic order management functions and capabilities (may be required to use computerized scheduling system to maximize efficiency of block scheduling, e.g., typing, data entry, alpha/numeric filing, and computer skills).
• Affords assistance in identifying ways to improve scheduling process.
• Completes quality assurance for all scheduled patients.
• Might precept for orientation and training of all newly hired schedulers in standard procedures, quality control, quality assurance, and continuous quality improvement programs.

Qualifications

• Experience in using computers with a high degree of accuracy
• Successful completion of a course in medical terminology or equivalent experience
• One year of experience in clinical scheduling or an assigned clinical discipline or completion of an externship program approved by Children’s
• Preferred Qualifications: Experience in a clinical or healthcare setting