Scheduler I (29273)

Job Summary

The Medical Office Scheduler will set up office visits for patients and handle general, customer service inquiries under the direction and supervision of the Practice Manager. The position requires a high school diploma or GED with at least 2 years' experience in a medical office setting. Previous scheduling or insurance referral/authorization experience is preferred.

Principal Duties And Essential Functions

• Answer incoming calls from patients
• Schedule patient appointments including procedures and follow-up visits
• Coordinate with facilities to enter patient demographics and insurance information
• Provide detailed directions to patients for procedure preparations
• Support the overall goals of the company
• Perform other job-related duties as requested or required

Job Knowledge And Skills

• Medical Assistant or equivalent education
• Experience working with an EMR or Centricity PM (preferred)
• Advanced knowledge of medical/GI terminology and insurance plans
• Excellent attention to detail
• Excellent customer service and communication skills (written and verbal)
• Excellent computer skills
• Must have a good work ethic and the ability to work with minimal supervision
• Professional appearance and demeanor (required)

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills (required)
• Experience working in a medical office (preferred)
• Multi-tasking and working in a fast-paced environment (required)
• Detail-oriented (required)
• Basic understanding of healthcare plans (required)
• Bilingual (preferred)

Requirements For Level I Status

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision

Performance Requirements

• Excellent communication skills, both written and verbal
• Proficient technical (computer) skills
• Ability to multi-task and prioritize
• Self-motivated with initiative
• Strong sense of ethics

Benefits

• Competitive pay
• An array of benefits (for full-time employees) including medical, dental, vision, 401(k), and a Health Savings Account with company contribution
• Paid Time Off
• Paid Sick Time offered to all employees

Company Information

• Colorado Gastroenterology offers a full spectrum of gastrointestinal services
• The team is proud to be one of the region’s most trusted resources for the diagnosis, prevention, and treatment of all gastrointestinal and liver diseases
• We are committed to creating an inclusive, welcoming, and equitable work environment
• Our company values and celebrates the diversity of our physicians, staff, and patients

Equal Opportunity Employer

Gastrointestinal Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff, and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.