Scheduler- Home Health / Home Infusion

About the role

An Ambulatory Infusion Suite (AIS) Coordinator oversees daily administrative operations, ensuring safe, high-quality patient care in a specialized outpatient setting. Key responsibilities include patient customer service, vendor coordination, administrative inventory and ordering, and patient billing services. AIS Coordinator partners with clinical leadership and staff to ensure the site maintains high standards to ensure optimal patient experience.

Responsibilities

• Monitors daily clinic flow and coordinate with nursing staff regarding patient schedules and chair/room utilization
• Serves as the first point of contact for patients and visitors
• Greet patients, ensure timely room placement, and notify nursing staff of patient arrival
• Maintain Cleanliness and organization of reception and infusion suite areas
• Support patient billing activity in Alayacare
• Support the launch, implementation, and evaluation of clinical programs designed to improve patient outcomes and operational efficiency
• Monitor program effectiveness and recommend enhancements based on performance data and clinical outcomes
• Establish performance metrics and accountability structures for clinical processes across branches
• Track and coordinate routine maintenance and servicing of AIS equipment, including infusion pumps, AEDs, patient scales and vital sign equipment
• Coordinate and schedule appropriate vendor drop-off and pick-up (sharps, shredding, drinks/snacks, hazardous waste)

Requirements

Experience in home infusion, specialty pharmacy, or ambulatory infusion center operations strongly preferred

Excellent interpersonal and communication skills

Customer Service experience

Experience with patients with mobility issues

Strong organizational skills and attention to detail

Qualifications

Frequent sitting, and typing on a keyboard with fingers, and occasionally standing, walking, bending, reaching, climbing (stairs/ladders), kneeling, crouching and stooping

The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs

Skills

No specific skills are listed

Benefits

DailyPay
Flexible Schedules
Competitive Pay with Shift Differentials
Health, Dental, Vision, and Life Insurance
Company-Paid Disability Insurance
Tuition Assistance & Reimbursement
Employee Discount Program
401k Plan
Paid Time Off

Pay

USD $21.00 - $23.00 / Hour

Schedule

Monday-Friday 8:30am-5:00pm