Scheduler - Home Health

Position Summary

Responsible for the effective and efficient scheduling of clinician visits to patient homes while supporting optimal patient care, clinician productivity, and operational excellence.

Responsibilities

• Utilize Homecare Homebase (HCHB) to create and maintain clinician schedules
• Coordinate patient visits based on clinician availability, geography, and patient needs
• Communicate scheduling updates and changes to clinicians, patients, and leadership
• Monitor schedules to support productivity, visit utilization, and timely patient care
• Provide administrative support including word processing, correspondence, filing, and document management
• Answer incoming calls and respond professionally to inquiries
• Take accurate and concise messages and route communications appropriately
• Compile information and prepare reports using agency systems and records
• Maintain confidentiality and compliance with agency policies and healthcare regulations
• Collaborate with clinical and operational teams to support daily workflow needs

Qualifications

• Minimum of one (1) year of administrative experience in a professional office environment preferred
• Previous home health scheduling experience strongly preferred
• Experience with Homecare Homebase (HCHB PointCare) preferred
• Strong organizational and time-management skills
• Excellent communication and customer service abilities
• Able to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and computer-based scheduling systems
• Able to work collaboratively within a team-oriented culture

About Focus Home Health

Focus Home Health is dedicated to delivering compassionate, patient-centered care that helps individuals achieve their highest level of independence in the comfort of their own homes. Through clinical excellence, teamwork, and meaningful relationships, we strive to create exceptional experiences for our patients, families, referral partners, and employees. At Focus Home Health, Families Serving Families is more than a slogan—it's the foundation of everything we do.