Scheduler- Home Health / Home Infusion

Responsibilities

• Maintains AIS supply inventory, including snacks, beverages, and non-clinical supplies
• Coordinates nursing supply ordering with pharmacy to maintain appropriate par levels
• Manage fax queue and ensure timely routing of documents (e.g. POTs, orders, external communications)
• Serve as the first point of contact for patients and visitors
• Greet patients, ensure timely room placement, and notify nursing staff of patient arrival
• Maintain Cleanliness and organization of reception and infusion suite areas
• Ensure patient comfort (e.g. beverages, snacks, general environment)
• Coorinate lab specimen pickups and maintain lab supply inventory
• Order and maintain necessary lab materials and supplies
• Clock in and out vendor drop-off and pick-up (sharps, shredding, drinks/snacks, hazardous waste)
• Support patient billing activity in Alayacare
• Support the launch, implementation, and evaluation of clinical programs designed to improve patient outcomes and operational efficiency
• Monitor program effectiveness and recommend enhancements based on performance data and clinical outcomes
• Establish performance metrics and accountability structures for clinical processes across branches

Qualifications

• Experience in home infusion, specialty pharmacy, or ambulatory infusion center operations
• Excellent interpersonal and communication skills
• Customer Service experience
• Experience with patients with mobility issues
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Strong organizational skills and attention to detail

About the Role

Amerita Overview: An Ambulatory Infusion Suite (AIS) Coordinator oversees daily administrative operations, ensuring safe, high-quality patient care in a specialized outpatient setting. Key responsibilities include patient customer service, vendor coordination, administrative inventory and ordering, and patient billing services. AIS Coordinator partners with clinical leadership and staff to ensure the site maintains high standards to ensure optimal patient experience.

Shift: Monday-Friday 8:30am-5:00pm

What We Offer: DailyPay, Flexible Schedules, Competitive Pay with Shift Differentials, Health, Dental, Vision, and Life Insurance, Company-Paid Disability Insurance, Tuition Assistance & Reimbursement, Employee Discount Program, 401k Plan, Paid Time Off, Non-Retail, Closed-Door Environment

About Our Line of Business: Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.

Salary Range: USD $21.00 - $23.00 / Hour