Scheduler

About the role

Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care.

Responsibilities

• Schedules all appointments for providers in the computer system, except procedural appointments (e.g., Mohs, excisions, cryotherapy, laser).
• Verifies all pertinent patient demographic information in the computer system, including insurance information.
• Confirms patients’ appointments and answers incoming questions about appointments.
• Instructs patients on locations and directions.
• Enters appropriate data into the computer and retrieves data.
• Answers telephone, directs patients, salespeople, and visitors to the correct telephone extension, and takes messages as needed.
• Adheres to all safety policies and procedures while performing job duties and responsibilities, supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.