Scheduler

Responsibilities

• Serve as primary resource for physician surgery scheduling and patient appointment management.
• Answer calls, emails, confirm appointments, greet patients, and handle scheduling conflicts.
• Coordinate with healthcare professionals regarding schedules and patient changes.
• Ensure all necessary patient information, including demographics, insurance, and authorizations, are complete and accurate.
• Verify insurance eligibility and maintain patient demographic and billing data.

Requirements

• High School Diploma or GED required.
• Preferred experience in medical scheduling and office administration.
• Proficiency in word processing, spreadsheets, and order entry.
• Ability to resolve scheduling conflicts and communicate effectively with patients and staff.
• Must meet all Employee Health requirements.