Scheduler

About the Role

All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home—while maximizing their dignity, privacy, and independence. Services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities, including personal care, homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs.

Responsibilities

• Coordinate In-Home support services between Direct Support Professionals (DSPs) and persons served.
• Participate in staff meetings with Branch Manager and other staff.
• Communicate with Management regarding situations needing special attention, any change of client's condition/needs, and any situation that may require disciplinary action of staff.
• Ensure DSPs complete all required training and assist with providing training as necessary.
• Assign DSPs to schedules and appointments in a timely manner.
• Monitor attendance and punctuality of DSPs for service appointments.
• Maintain data integrity for all assignments, including templates, valid authorizations, time, and attendance.
• Assume on-call responsibility, and in the absence of appropriate staffing, may provide client direct care.
• Ensure home care services are in compliance with agency philosophy, policies and procedures, and in accordance with state and federal licensing laws & regulations.
• Ensure submission of proper timekeeping and paperwork.
• Other duties as assigned.

Requirements

• Excellent customer service, communication, and problem-solving skills.
• Ability to function well under pressure, make decisions quickly, and manage confidential information.
• High School Diploma.
• Valid driver’s license and insurance; some driving will be required.
• Two or more years of general office and computer experience.
• Solid experience working with the public, presenting a friendly, professional appearance while interacting with people.

Pay

Salary Range USD $17.00 - $18.00 / Hour