Scheduler Associate

About the role

At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.

Job Description

Responsible for scheduling all surgical procedures and collecting complete clinical and insurance coding information. Coordinates office and hospital-based medical procedures, tests, and imaging to maximize scheduling efficiency. Interfaces with vendor staff to ensure necessary equipment is available for all procedures. Ensures optimal utilization of resources and supports seamless surgical operations.

Essential Functions

• Completes accurate documentation of informed consent for procedures and surgeries.
• Provides detailed instructions to patients regarding test preparations, arrival times, and directions; addresses patient questions.
• Confirms patient insurance provider and secures or communicates the need for prior authorization.
• Reviews and verifies surgery schedules, ensuring correct patient, procedure, time, site, implants, and equipment per Universal Protocol.
• Communicates with hospital surgery schedulers and verifies alignment with office procedure schedules.
• Retrieves and analyzes special reports to support scheduling accuracy and decision-making.
• Responds to information requests from departments, administration, case management, and resolves scheduling conflicts through the office manager.
• Captures Pre-Admission Testing orders for accuracy, including patient details, procedure, laterality, equipment, codes, and physician signatures.
• Captures Pre-Admission Testing orders for accuracy, including patient details, procedure, laterality, equipment, codes, and physician signatures.
• Coordinates with surgeons, anesthesiology, nursing, and ancillary departments to facilitate surgical scheduling for all age groups.
• Verifies Pre-Admission Testing orders for accuracy, including patient details, procedure, laterality, equipment, codes, and physician signatures.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area

Department

Pain and Spine Care

Shift

Days (United States of America)

Time Type

Full time

Address

2201 Lexington Avenue
Ashland, Kentucky

About the company

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