Schedule Specialist- Idaho Home Health (Meridian)
Optum · Meridian, ID · 1 mo ago
Healthcare$16–$23.51/hrFull-time
Primary Responsibilities
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
- Maintains a daily monitoring of pending referrals and assigns licensed professionals and case managers for all start of care visits
- Communicates daily with field staff regarding any unresolved visits in late, pending, or incomplete status for resolution
Required Qualifications
- High school education or equivalent experience
- 1+ years of scheduling experience in a health care setting using an online scheduling system
- Exceptional organizational, customer service, communication, and decision-making skills
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Preferred Qualifications
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Pay
$16.00 - $23.51 Hourly