Schedule Specialist- Home Health
About the role
Explore opportunities with Assured Home Health, a part of LHC Group, a leading post‑acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Join us and embrace a culture of caring, connecting, and growing together. As the Scheduling Specialist you will manage patient referrals and visit schedules, assign patient assessments and other visits as ordered by the physician using an online scheduling system, and collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.
Responsibilities
- Utilize an automated scheduling system to maintain a calendar of services for both episodic and per‑visit customers.
- Process workflow for requested, scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitor pending referrals daily and assign licensed professionals and case managers for all start‑of‑care visits.
- Communicate daily with field staff regarding any visits that are late, pending, or incomplete, and work toward resolution as appropriate.
Required Qualifications
- High school education or equivalent experience.
Preferred Qualifications
- 1+ years of scheduling experience in a health‑care setting using an online scheduling system.
- Exceptional organizational, customer service, communication, and decision‑making skills.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
Pay
The hourly pay for this role will range from $16.85 to $25.25 per hour based on full‑time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
Benefits
- Comprehensive benefits package.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution (subject to eligibility requirements).
- Additional benefits and incentives as applicable.