Scheduling Specialist Home Health

About the Role

Explore opportunities with Renton Assured Home Health, a part of LHC Group and the Optum family of businesses. We provide home health, hospice, and community-based services, helping people receive quality care at home. This position is on-site, Monday through Friday, 8:00am to 4:30pm. As a Scheduling Specialist, you’ll manage patient referrals and visit schedules, assign patient assessments, and collaborate with the Team Leader to match clinicians with patient needs.

Responsibilities

• Utilize an automated scheduling system to maintain a calendar of services for episodic and per-visit customers.
• Process workflow for scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitor pending referrals daily and assign licensed professionals and case managers for start-of-care visits.
• Communicate daily with field staff to resolve unaddressed visits in late, pending, or incomplete status.

Requirements

• High school education or equivalent experience.

Preferred Qualifications

• 1+ years of scheduling experience in a healthcare setting using an online scheduling system.
• Exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Pay

The hourly pay for this role ranges from $18.45 to $27.65 per hour based on full-time employment. Pay is based on factors including local labor markets, education, work experience, and certifications.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (subject to eligibility requirements).