Scale Service Technician (w/CDL)

About the role

Kanawha Scales & Systems (KSS) is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. We offer competitive pay, strong benefits, and ongoing training to support long-term growth.

Responsibilities

• Install and set up industrial, laboratory, and commercial scales according to manufacturer specifications.
• Perform calibration procedures and adjust settings to meet precision requirements.
• Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime.
• Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components.
• Maintain detailed service and calibration records, including certificates and service reports.
• Communicate professionally with clients regarding service requirements, estimates, and technical questions.
• Follow safety protocols when working with heavy equipment and electrical components.
• Ensure all serviced scales meet quality and regulatory standards.
• Track tools, parts, and equipment; replenish supplies as needed.
• Stay updated on industry best practices and scale technology advancements.

Requirements

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.
• Physical ability to lift up to 50 lbs and work in varied conditions.
• Valid driver’s license; Class B (or A) CDL a plus.
• AC/DC, MIG Welding experience is a plus.

Qualifications

• High school diploma or equivalent; technical/vocational training preferred.
• 2–3 years of relevant industry experience preferred.

Benefits

• Health Insurance: Highmark
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company-paid STD & LTD Disability Insurance
• Educational and Tuition Reimbursement
• Maternity (12 weeks) and Paternity Leave
• Employee Assistance Program
• Basic & Voluntary Life AD&D
• 401(k) Retirement Plan: 4% employer match
• Paid Time Off (PTO)
• Company-provided PPE
• Employee discounts on products and services
• Networking and professional development opportunities

Working Conditions

• Support operations as needed, including evening and weekend work.
• Work outdoors and in various environmental conditions.
• Operate in and around industrial facilities across a wide range of industries.
• Interact with challenging stakeholders.
• Perform tasks outside normal office hours, which may occasionally be done remotely.

Pay

$24/hr - $28/hr