Scale Service Technician (w/CDL)

About the role

Kanawha Scales & Systems (KSS) is seeking a skilled Scale Service Technician with a Commercial Driver's License (CDL) for our Jane Lew, WV (Fairmont) team. This role ensures the accurate and reliable operation of various scales used in industrial and commercial settings.

Responsibilities

• Scale Installation: Properly install and set up industrial, laboratory, and commercial scales according to manufacturer specifications.
• Calibration: Perform calibration procedures and adjust settings to meet precision requirements.
• Maintenance and Repair: Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime.
• Inspection: Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components.
• Documentation: Maintain detailed service and calibration records, including certificates and service reports.
• Customer Interaction: Communicate professionally with clients regarding service requirements, estimates, and technical questions.
• Safety Compliance: Follow safety protocols when working with heavy equipment and electrical components.
• Quality Assurance: Ensure all serviced scales meet quality and regulatory standards.
• Inventory Management: Track tools, parts, and equipment; replenish supplies as needed.
• Training: Stay updated on industry best practices and scale technology advancements.

Requirements

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.
• Physical ability to lift up to 50 lbs and work in varied conditions.
• Valid driver’s license; Class B (or A) CDL a plus.
• AC/DC, MIG Welding experience is a plus.

Skills and Knowledge

• High school diploma or equivalent; technical/vocational training preferred.
• 2–3 years of relevant industry experience preferred.

What We Offer

• A Competitive Compensation and Benefits Package, including health insurance, dental and vision plans, company-paid STD & LTD disability insurance, educational and tuition reimbursement, maternity/paternity leave, employee assistance program, basic & voluntary life AD&D, 401(k) retirement plan with 4% employer match, paid time off, company-provided PPE, employee discounts, networking and professional development opportunities.

Working Conditions

• The nature of the industrial weighing business is 24/7/365, and the Scale Service Technician must be prepared to support operations as needed.
• Special working conditions include evening and weekend work, working outdoors and in various environmental conditions, operating in and around industrial facilities across a wide range of industries, interacting with challenging stakeholders, performing tasks outside normal office hours, which may occasionally be done remotely.

Additional Information

• This job description is not intended to cover all duties, responsibilities, or activities required of the employee.
• Responsibilities may change at any time with or without notice.
• Proof of authorization to work lawfully in the United States is required.
• Kanawha Scales & Systems is an Equal Opportunity Employer.