Scale Service Technician (w/CDL)

About the role

Kanawha Scales & Systems (KSS) is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. We are seeking a skilled Scale Service Technician (CDL Required) for our Bailey, NC team to ensure the accurate and reliable operation of a variety of scales used in industrial and commercial settings. This role involves installation, maintenance, calibration, and troubleshooting to guarantee precise measurements, compliance with industry standards, and customer satisfaction.

Responsibilities

• Properly install and set up industrial, laboratory, and commercial scales according to manufacturer specifications
• Perform calibration procedures and adjust settings to meet precision requirements
• Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime
• Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components
• Maintain detailed service and calibration records, including certificates and service reports
• Communicate professionally with clients regarding service requirements, estimates, and technical questions
• Follow safety protocols when working with heavy equipment and electrical components
• Ensure all serviced scales meet quality and regulatory standards
• Track tools, parts, and equipment; replenish supplies as needed
• Stay updated on industry best practices and scale technology advancements

Requirements

• Experience in scale installation, calibration, and repair
• Strong troubleshooting and diagnostic abilities
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44)
• Proficiency with calibration and measurement equipment
• Excellent communication and customer service skills
• Physical ability to lift up to 50 lbs and work in varied conditions
• Valid driver’s license; Class B (or A) CDL Required
• AC/DC, MIG Welding experience is a plus
• Proof of authorization to work lawfully in the United States

Qualifications

• High school diploma or equivalent; technical/vocational training preferred
• 2–3 years of relevant industry experience preferred

Benefits

• Health Insurance: Highmark
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company-paid STD & LTD Disability Insurance
• Educational and Tuition Reimbursement
• Maternity (12 weeks) and Paternity Leave
• Employee Assistance Program
• Basic & Voluntary Life AD&D
• 401(k) Retirement Plan: 4% employer match
• Paid Time Off (PTO)
• Company-provided PPE
• Employee discounts on products and services
• Networking and professional development opportunities

Working Conditions

• Evening and weekend work
• Working outdoors and in various environmental conditions
• Operating in and around industrial facilities across a wide range of industries
• Interacting with challenging stakeholders
• Performing tasks outside normal office hours, which may occasionally be done remotely
• The nature of the industrial weighing business is 24/7/365; must be prepared to support operations as needed

Pay

$24/hr – $28/hr