Scale Assistant

About the role

Initiates, coordinates, and executes administrative support to staff and customers at the reporting location and all other Five Star Cooperative locations. This position promotes and sells services and merchandise across all departments, maintains detailed recordkeeping, and ensures accurate pricing of grain through sampling and grading. The incumbent will assist other locations and departments as needed, uphold cooperative policies, and maintain a positive attitude to foster teamwork and a favorable image of Five Star Cooperative.

Responsibilities

• Enforce and abide by all cooperative policies.
• Weigh, sample, and grade all incoming and outgoing grain according to specifications.
• Provide strong organizational, problem-solving, and analytical skills; manage priorities and workflow.
• Assist with billing, contracts, recordkeeping, and filing for various departments.
• Maintain accurate inventory of all parts and products at the location.
• Enforce and uphold the cooperative’s credit policy.
• Communicate effectively with all employees and customers.
• Check with other departments to see if help is needed before leaving.
• Perform other duties as assigned by management, adapting to the changing needs of the company.
• Promote and sell services and merchandise across all departments.
• Maintain efficiency to optimize the cooperative’s market share, savings, and customer service.

Requirements

• High School Diploma required.
• Fluent reading, writing, and speaking the English language.
• Strong written and verbal communication skills.
• Proficient in Microsoft Word and Excel.
• Good customer service skills.
• Valid driver’s license.
• Certification to Grade Grain or ability to obtain.

Preferred Qualifications

• Agriculture background.

Skills

• Speaking
• Writing
• Reading Comprehension
• Listening
• Monitoring
• Judgement and Decision Making
• Time Management