Scale Assistant

Description Job Objective Initiates, coordinates, and executes administrative support to staff and customers at reporting location and all other Five Star Cooperative locations. Duties include, but are not limited to, providing customer service, weighing trucks, and sampling/grading grain. Incumbent also needs to maintain detailed recordkeeping, including grain shipments, settlements, payments, contracts, billing, and other required reporting. This position is responsible for the promotion and sales of services and merchandise across all departments. Incumbent will sample and accurately grade all incoming and outgoing grain to assure accurate pricing of grain to customers. The incumbent will be expected to assist other locations and departments as assigned by management. Will communicate availability regularly and assist with projects as needed. Incumbent maintains efficiency in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service. This position will maintain a positive attitude that promotes team work within the location, as well as within the cooperative and upholds a favorable image of Five Star Cooperative at all times. Applicant may have other duties as assigned by management. Essential Tasks Enforce and abide by all cooperative policiesWeigh, sample, and grade all incoming and outgoing grain according to specifications provided.Strong organizational, problem solving, and analytical skills; able to manage priorities and workflowAssists with billing, contracts, recordkeeping and filing for various departments.Maintains an accurate inventory of all parts and products at the location. Enforce and uphold the cooperative’s credit policyGood communication with all employees and customersCheck with other departments to see if help is needed before going home. Perform other duties as assigned my management - employees duties may change according to the changing needs of the company. Requirements Qualifications Education High School Diploma requiredFluent reading, writing, and speaking the English language Experience Strong written and verbal communication skills necessaryComputer skills required – Proficient in Microsoft Word and ExcelGood customer service skills and approach necessary Preferred Experience Agriculture Background License, Certificate Or Registration Valid driver’s licenseCertification to Grade Grain or ability to obtain. Basic Skills: Speaking, Writing, Reading Comprehension, Listening, Monitoring, Judgement and Decision Making, Time Management