Scale Assistant

About the role

Initiates, coordinates, and executes administrative support to staff and customers at the reporting location and all other Five Star Cooperative locations. This position promotes and sells services and merchandise across all departments, maintains detailed recordkeeping, and ensures outstanding customer service while upholding the cooperative’s mission and goals.

Responsibilities

• Enforce and abide by all cooperative policies.
• Weigh, sample, and grade all incoming and outgoing grain according to specifications.
• Provide strong customer service and maintain a positive, team-oriented attitude.
• Assist with billing, contracts, recordkeeping, and filing for various departments.
• Maintain accurate inventory of parts and products at the location.
• Enforce and uphold the cooperative’s credit policy.
• Communicate effectively with employees and customers.
• Check with other departments to see if help is needed before ending a shift.
• Sample and accurately grade grain to ensure correct pricing for customers.
• Assist other locations and departments as assigned by management.
• Perform other duties as assigned by management.

Requirements

• High School Diploma required.
• Fluent in reading, writing, and speaking English.
• Strong written and verbal communication skills.
• Proficient in Microsoft Word and Excel.
• Good customer service skills.

Preferred Qualifications

• Agriculture background.
• Certification to Grade Grain or ability to obtain.
• Valid driver’s license.

Skills

• Speaking
• Writing
• Reading Comprehension
• Listening
• Monitoring
• Judgement and Decision Making
• Time Management
• Organizational and problem-solving skills