Scale Account Manager, Mid-Market

About the role

Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall.

Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide.

Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success.

Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we.

A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more.

Requirements

• 3+ years of B2B SaaS sales experience with a proven track record in upsells, cross-sells, expansion, and renewal ownership.
• Experience in high-volume, high-velocity sales environments, including outbound prospecting.
• Skilled at managing the full sales cycle and building relationships with key stakeholders and decision-makers.
• Exceptional customer-facing and presentation skills with credibility across leadership levels.
• Strong written and verbal communication, empathy, and high energy.
• BA/BS degree or equivalent experience.

What You'll Do

• Own a portfolio of early adopter and expansion accounts, including renewals, driving adoption, retention, and growth.
• Identify signals for expansion opportunities and execute upsells, cross-sells, and outbound campaigns to generate additional revenue streams.
• Serve as a trusted advisor, consulting with customers on processes and challenging leaders to drive meaningful change.
• Manage the full sales cycle, from prospecting and outbound engagement to negotiation and closing.
• Deliver high-touch relationship management and proactive account planning to maximize customer value.

What monday.com can offer you

• Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall.
• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide.
• Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success.
• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we.
• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more.

Pay

The estimated annual base salary range for this role is $100,000 – $120,000. Actual compensation will be determined based on factors including education, training, experience, business needs, and work location.

Schedule

This role is on a hybrid model of 3 days/week in our NYC office.