SBHC Health Center Coordinator - Casual Float

About the role

The Purpose Health Center Coordinator improves health by engaging, educating, and empowering people in the communities served. The ultimate goal is 100% access and zero health disparities. This position supports the School-based Health Center by providing administrative, outreach, service, and partnership coordination.

Responsibilities

• Cover patient registration, scheduling, check-in, and other clerical tasks.
• Engage students, families, school administrative staff, and the school community in support of general population health to promote School-based Health Center services.
• Develop and maintain collaboration and partnerships with school staff, administration, and community organizations.
• Coordinate schedules of all providers in the Health Center, ensuring all students arrive for appointments, are checked in appropriately, and are seen according to their needs and the needs of the providers.
• Manage inventory of office supplies, including ordering, invoicing, receiving, and stocking supplies.
• Work with other Health Center staff to reduce costs and increase efficiencies, frequently evaluating the budget to reduce costs.
• Oversee/perform all day-to-day administrative clinic tasks, including answering telephone and email inquiries, greeting Health Center visitors, managing/adjusting clinic flow as needed, and maintaining student health records through electronic health record system(s) and tracking sheets.
• Coordinate and lead targeted outreach activities focused on promoting, integrating, and informing students, families, school staff, and the general school community about School-based Health Center services.
• Under Health Center Administrator direction, coordinate and/or perform basic educational outreach activities focused on health promotion and health education to students and families.
• Develop and manage materials and announcements associated with School-based Health Center outreach activities.
• Serve as the primary point of contact for referrals and service inquiries from school staff and families for School-based Health Center services.
• Attend school meetings related to identification and coordination of health support services for students.
• If patient needs are outside the scope of Health Center services, educate patients, school staff, and families on other health care and basic support services available in the community and within the school through student support/intervention systems.
• Perform other duties as assigned by the Health Center Administrator.

Qualifications

• High School diploma or equivalent.
• Associate’s or Bachelor’s degree preferred.
• Administrative work experience or experience at a high-volume medical office.
• Experience in social service outreach.

Key Skills, Knowledge, Abilities

• Effectively perform job duties under high levels of activity, variety of conditions and restraints.
• Prioritize and follow through with administrative and service coordination tasks.
• Demonstrate excellent verbal communication skills and customer service.
• Develop meaningful and appropriate relationships with students, school staff and families.