SBC Coordinator, Beirut, Lebanon, (UNOPS Local Individual Contractor Agreement - Level 3)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

About the role

UNICEF Lebanon operates in a complex and evolving context marked by overlapping humanitarian, economic, and social crises, further exacerbated by the ongoing Syrian refugee crisis and escalation of hostilities. The Country Office focuses on delivering integrated, lifesaving and resilience-building programmes across health, nutrition, WASH, education, child protection, and social policy, with a strong emphasis on equity and reaching the most vulnerable populations.

The Social & Behavior Change (SBC) function is a cross-sectoral programme effectiveness output that supports all sectors in generating demand for services, strengthening community engagement, addressing behavioral barriers, and ensuring accountability to affected populations (AAP). SBC plays a critical role in both development programming and emergency response, particularly through Risk Communication and Community Engagement (RCCE), social listening, and community feedback.

The Social & Behavior Change Coordinator provides technical and operational support for the planning, implementation, and monitoring of SBC interventions across sectors. The role contributes to strengthening community engagement, supporting behavior change initiatives, and enhancing accountability mechanisms, while ensuring alignment with UNICEF programme priorities and standards.

Responsibilities

• Support the development and operationalization of evidence-based SBC strategies and plans across programme sectors.
• Contribute to situation analysis, including behavioral, social, and cultural assessments.
• Lead the integration of SBC approaches into programme design and planning processes.
• Lead the implementation of SBC activities in collaboration with partners and stakeholders.
• Lead community engagement initiatives and outreach activities targeting vulnerable populations.
• Support the development and dissemination of SBC materials and tools.
• Coordinate with implementing partners, civil society organizations, and community structures.
• Participate in field monitoring and provide technical support to partners.
• Contribute to maintaining effective collaboration with government counterparts and inter-agency platforms.
• Lead the collection and analysis of community feedback and perceptions.
• Co-lead social listening efforts to identify barriers, concerns, and misinformation.
• Contribute to strengthening accountability to affected populations (AAP) mechanisms and feedback loops.
• Lead monitoring of SBC interventions and contribute to reporting processes.
• Assist in data collection, analysis, and documentation of results.
• Contribute to internal reporting, donor updates, and knowledge management.
• Co-lead the design and lead the delivery of capacity-building activities for partners and frontline workers.
• Provide technical inputs on SBC methodologies and tools.
• Contribute to strengthening capacities for SBC programming across sectors.

Requirements

• A University Degree in social and behavioral science, sociology, anthropology, psychology, education, communication, public relations, political science, international relations, or other related social science field is required.
• Minimum 3 years of relevant professional experience in Social & Behavior Change, community engagement, communication for development, or related fields with demonstrated expertise in designing and implementing behavior change and community engagement interventions.
• Experience working in humanitarian, emergency, or complex development contexts; engaging diverse stakeholders and communities; and coordinating within multi-sectoral environments.
• Fluency in English and Arabic is required. Knowledge of French or any other UN language is an asset.
• Previous UNICEF experience, particularly in SBC, Community Engagement, AAP, or RCCE programming, is a strong asset.

Skills

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS) underpin everything we do and how we do it.

• Builds and maintains partnerships
• Demonstrates self-awareness and ethical awareness
• Drive to achieve results for impact
• Innovates and embraces change
• Manages ambiguity and complexity
• Thinks and acts strategically
• Works collaboratively with others

Benefits

• Paid parental leave
• Breastfeeding breaks
• Reasonable accommodation for persons with disabilities

UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage.