SAVP Client Partner - Banking - NYC
About the role
EXL is seeking a Senior Assistant Vice President to lead and grow a key strategic client relationship within its Banking and Financial Services practice. The client is a major U.S. financial institution with a significant consumer lending portfolio. This role is the primary point of accountability for the relationship, responsible for expanding EXL's footprint, deepening stakeholder engagement, and driving incremental revenue through data management and analytics solutions.
The individual will operate at the intersection of banking domain expertise and data, analytics, and AI advisory, engaging senior business and technology stakeholders on challenges spanning customer analytics, credit risk, fraud, collections, and data infrastructure. This is not a transactional sales role; the ideal candidate is a trusted advisor who brings genuine domain and analytics credibility to every client interaction.
Working closely with EXL's delivery leads, analytics solution teams, and practice leaders, the Senior AVP will own the account growth agenda, shape new opportunities, and ensure EXL is consistently positioned as a strategic partner.
Responsibilities
- Serve as the primary point of accountability for a major U.S. financial institution client relationship.
- Expand EXL's footprint within the client organization by identifying and pursuing new opportunities.
- Deepen stakeholder engagement through trusted advisory and domain expertise in banking and analytics.
- Drive incremental revenue by delivering data management, analytics, and AI solutions tailored to client needs.
- Engage senior business and technology stakeholders on challenges such as customer analytics, credit risk, fraud, collections, and data infrastructure.
- Collaborate with EXL's delivery leads, analytics solution teams, and practice leaders to shape and execute the account growth agenda.
- Ensure EXL is positioned as a strategic partner in all client interactions.