Saunders Quality Manager

About the role

R.S. Hughes Company, Inc. is a company that values both its products and its employees. Founded in 1959, Saunders has been known for its exceptional level of personalized customer care and specialized manufacturing solutions. The company has recently partnered with R.S. Hughes to better serve its customers with more options for custom-cut materials.

Responsibilities

• Develops, implements, and maintains quality standards and procedures specific to converting operations (slitting, die-cutting, laminating, rewinding, and packaging).

• Leads quality systems compliance including ISO 9001 or applicable industry standards; manages internal and external audits.

• Oversees Incoming Material Inspection, In-Process Inspection, First Article Inspections (FAI), and Final Inspection processes for converted products.

• Drives FMEA, DMAIC, PPAP, and NPI processes in coordination with operations and engineering teams.

• Manages non-conforming material (NCM) processes including disposition, root cause analysis, and corrective action (CAPA).

• Maintains and continuously improves the Quality Manual, work instructions, and inspection criteria for converting processes.

• Trains and coaches production and quality team members on quality standards, inspection methods, and continuous improvement tools.

• Prepares quality performance reports including KPIs, defect trends, yield metrics, and customer satisfaction data.

• Prompts and professionally addresses customer quality concerns through partnerships with sales and customer service teams.

• Supports qualification activities (IQ/OQ/PQ) for new or modified converting equipment.

• Manages supplier quality performance and works with suppliers to resolve material and specification-related issues.

Qualifications

• Bachelor's degree in Engineering, Quality Management, or related field.

• Minimum 5 years of quality management experience in a converting, flexible packaging, or industrial manufacturing environment.

Skills

• NPI, FMEA, DMAIC, and PPAP processes

• Process Capability (CpK) and Statistical Process Control (SPC)

• ISO 9001 Auditing / Internal Audits

• Gage R&R and measurement system analysis

• 8D Problem Solving

• Corrective Action and Preventive Action (CAPA)

• Fishbone / Cause & Effect Diagram

• Risk Analysis and risk mitigation

• Knowledge of converting processes: slitting, die-cutting, laminating, rewinding

• Proficiency in quality management systems (QMS) software and Microsoft Office

Benefits

• Paid Time Off

• Major Medical, Dental, Vision Insurance

• Company-paid Short-Term and Long-Term Disability

• Paid Parental Leave

• Variety of Supplemental Benefit Plans

• Employee Stock Ownership Program (ESOP)