SAP Technical Production Support
About the role
We are seeking an experienced SAP Technical Production Support Consultant to provide technical and functional support for a complex SAP enterprise environment. This individual will be responsible for maintaining the stability, performance, and reliability of SAP S/4HANA, SAP Budget Planning (SBP), and SAP BusinessObjects (BOBJ) reporting solutions while supporting critical budgeting, financial reporting, and operational processes. The ideal candidate will possess strong SAP production support experience, exceptional troubleshooting and analytical skills, and the ability to work closely with technical teams and business stakeholders to resolve incidents, improve reporting accuracy, and support critical financial and planning operations. This is a Contract position based out of San Bernardino, California.
Responsibilities
- Provide technical and functional production support for SAP S/4HANA applications.
- Troubleshoot system issues, production incidents, application errors, and performance concerns.
- Perform root-cause analysis and coordinate issue resolution with SAP Basis, development, integration, and functional teams.
- Monitor production environments and proactively identify risks and recurring issues.
- Support system releases, upgrades, patches, and enhancements.
- Support budget preparation activities, planning cycles, and budget reporting processes.
- Assist finance and budget teams with data validation and reconciliation activities.
- Troubleshoot planning forms, data inconsistencies, workflow issues, and reporting discrepancies.
- Partner with business users to ensure planning processes operate effectively and efficiently.
- Support ongoing enhancements and optimization of budget planning solutions.
- Support BusinessObjects reporting and analytics platforms.
- Resolve reporting issues, user access requests, and security-related concerns.
- Troubleshoot Analysis for Office and Excel connectivity issues.
- Support report scheduling, data refreshes, performance tuning, and report optimization.
- Work with technical teams to identify and resolve backend data issues impacting reporting.
- Investigate and resolve data discrepancies across SAP S/4HANA, SBP, BusinessObjects, and related systems.
- Support interfaces, data integrations, extracts,