SAP Order to Cash (OTC) Specialist

Job Title: SAP Order to Cash (OTC) Specialist/Analyst/Consultant Job type- 18 months Contract Location- Linconlshire, IL Job Description The SAP OTC Specialist/Analyst/Consultant will be responsible for managing the end-to-end order-to-cash process within the SAP environment. This includes gathering business requirements, configuring SAP systems, testing, training end-users, and providing ongoing support. The individual will collaborate with cross-functional teams to ensure seamless integration of the order-to-cash process with other business functions such as sales, distribution, finance, and customer service. Responsibilities Gather business requirements for order-to-cash processes and translate them into SAP solutions. Configure SAP Sales and Distribution (SD) modules to support order processing, pricing, billing, and delivery. Collaborate with stakeholders to design and implement efficient order fulfillment processes. Develop and maintain SAP OTC master data including customer master records, pricing conditions, and material master data. Perform system testing, user acceptance testing (UAT), and support system integration testing (SIT) activities. Provide end-user training and support during SAP OTC implementations and upgrades. Troubleshoot and resolve issues related to order processing, pricing discrepancies, billing errors, and delivery delays. Continuously monitor SAP OTC processes to identify areas for improvement and optimization. Stay updated with the latest SAP OTC functionalities, best practices, and industry trends. Qualifications And Skills Bachelor's degree in Business Administration, Information Technology, or related field. 5+ years of experience in SAP OTC module implementation and support. Strong understanding of order management, pricing procedures, and billing processes. Hands-on experience with SAP Sales and Distribution (SD) module configuration. Proficiency in SAP OTC master data management. Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Ability to prioritize tasks, work independently, and meet project deadlines. Problem-solving skills to analyze complex issues and propose effective solutions. SAP certification in Sales and Distribution (SD) module (optional but preferred). Additional Requirements Experience with other SAP modules such as Materials Management (MM), Finance (FI), and Customer Relationship Management (CRM) is a plus. Knowledge of SAP S/4HANA and SAP Fiori is desirable. Familiarity with EDI (Electronic Data Interchange) and integration with external systems is an advantage