SAP iXp Intern - Ticketing Operations & Hospitality, Global Sponsorships

About the role

The Global Sponsorships team aims to provide first-class experiences to our customers and stakeholders. Our goal is to run efficiently as a team and ensure the support to all team members in order to deliver effectively in a deadline-oriented environment.

Responsibilities

• Act as main point of contact for day-to-day hospitality operations with North America properties
• Manage usage of contractual assets i.e. player appearances, signed merchandise, logo usage
• Order food & beverage for all suites and track associated budget
• Work with respective venues to ensure suite upkeep
• Order branded inventory
• Lead all ticketing operational properties through custom SAP customer nomination and ticketing platform
• Empower distribution of over 20,000 tickets annually, across the global
• Create custom templates for over 1,500 annual sponsorship events across North and Latin American
• Report customer attendance at all sponsorships events (daily) to support Global Sponsorships team KPIs
• Manage internal Americas, stakeholders for the sponsorships nomination and ticketing platform (system used to nominate, invite, and report across our sponsorships events)
• Train new users from Americas marketing, compliance, and sales on the tool
• Troubleshoot and communicate with users across their experiences
• Expand tool usage to new, internal teams
• Align with regional activation teams on best practices for guest communications, ticket distribution, reporting, and employee engagement opportunities
• Act as a liaison with the compliance team to ensure all processes are properly documented and updated when needed
• Update internal documentation trackers including story and activation calendar and property manager update wiki for weekly review
• Manage all shipping needs for the team

Requirements

We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Qualifications

• Current student at a university or recent graduate – preferred fields of study: Business Administration, Sports & Entertainment, Marketing, Accounting, Finance, & related fields – but MUST have the ability to support this role full-time.

Skills

• Computer skills: Microsoft Office, Microsoft Excel, Adobe Suite including Photoshop
• Language skills: Fluent in English
• Soft skills: Organized, self-starter, detailed driven, responsive, and able to multi-task in a timely manner, strong interpersonal skills, ability to collaborate, be proactive, troubleshoot, strong work ethic and positive attitude

Benefits

Not specified

Pay

0-USD

Schedule

Not specified

Additional Locations

New York, NY, US, 10001

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