SAP iXp Intern - SAP Research Operations Specialist Intern

We help the world run better. At SAP, you bring your best, and we’ll bring out the best in you. Join a team that touches over 20 industries and 80% of global commerce, where your unique talents shape what’s next. The work is challenging—but it matters. You’ll find a place to be yourself, prioritize your wellbeing, and truly belong.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship—it’s the foundation for a career built on connection, creativity, and impact.

• Culture of collaboration: Meet mentors, make friends across the globe, and build a thriving personal network.
• Project-driven experience: Gain cross-functional skills through virtual and in-person learning sessions, diverse subject-matter experts, and project deliverables.
• Gain visibility: Leverage a global network of SAP leaders, entrepreneurs, and career development opportunities.

About the role

As a Research Operations Specialist Intern on SAP’s Global Survey Operations team, you will help power SAP’s survey research ecosystem. You’ll enable efficient, high-quality survey research at scale by supporting platform governance, data accuracy, dashboarding, and operational workflows that serve research teams across the company. This role is ideal for a curious, detail-oriented problem solver passionate about research, operational excellence, and supporting a global community of research practitioners.

Responsibilities

• Survey Operations & Governance
  • Review and approve daily ARM requests; ensure accuracy of Qualtrics roles and follow up on pending approvals.
  • Support user management, permissions, lifecycle management, naming conventions, and compliance checks.
• Platform Operations & Reporting
  • Maintain and update the Survey Overview Dashboard weekly, monthly, quarterly, and annually; help streamline and automate reporting workflows.
  • Provide support for dashboard development in Qualtrics and assist with Work Zone and wiki page updates.
• Communications & Intake
  • Prepare and distribute the bimonthly Surveys by the Numbers newsletter, highlighting research impact stories and SAP-wide survey metrics.
  • Triage and categorize inbox requests for platform access, permissions, methodology questions, alternative tool guidance, and research consultations.
• Cross-Functional Collaboration
  • Partner with platform admins, research partners, satellite team owners, and operational stakeholders across global and regional teams.

Requirements

• Bachelor’s degree (completed or ongoing) in Computer Science, Business, Economics, Statistics, Survey Research, Marketing, or related social sciences.
• Prior experience in survey research, project management, and data analysis.

Skills

• Technical Skills
  • Qualtrics XM Suite expertise: dashboards, survey design, text analytics, workflows, and automation.
  • Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods.
  • Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn.
• Professional Skills
  • Strong problem-solving and synthesis abilities, with comfort building storylines and presenting findings.
  • Ability to work independently on multiple simultaneous projects.
  • Exceptional interpersonal skills for working across functions and geographies.
  • High degree of integrity, flexibility, and confidentiality.

Benefits

• Constant learning, skill growth, and great benefits.
• Personalized mentoring, coaching, and career development support.
• Hands-on learning experience with meaningful projects from day one.
• Endless learning resources, including virtual, in-person, and hybrid sessions tailored to you.
• Opportunity to build relationships with leaders and peers across teams and functions.

Pay

The targeted annual combined range for this position is 0-USD. The actual amount offered will depend on education, skills, experience, scope of the role, location, and other factors.

Schedule

40 hours per week. Expected start date: September 15th, 2026. Contract duration: 12 months.