Sanitation Manager - Food Distribution (64207)

Full-time, exempt position with a pay range of $80,000 - $110,000.

About the role

The Site Operations Manager ensures daily and project work is completed safely and on time within a 24/7 distribution center, maintaining Scope of Work and quality standards.

Responsibilities

• Operations & Service Delivery
  • Sign off on daily, monthly, and weekly checklists to document sanitation activities.
  • Collaborate with the team to coordinate and execute daily operations, resolving deficiencies promptly.
  • Oversee daily operations, including allergen processes, machine scrubbing, deep cleaning of bays, and material separation.
  • Tour and inspect the location with Shift/Site Supervisors to ensure guidelines are followed.
  • Maintain coverage for all three shifts by coordinating with shift leads and confirming daily schedules.
  • Attend daily huddle meetings with management and leads for recaps and planning.
  • Oversee weekend activity as needed.
  • Conduct inspections using Sales Force, meet clients, and provide subsequent reports.
  • Assume the role of a cleaner to address facility needs if necessary.
  • Schedule projects with customers, coordinate resources, and ensure completion.
• Leadership, Supervision & Employee Development
  • Ensure personnel are properly trained for their respective positions.
  • Measure performance, provide feedback, and develop staff; set clear expectations.
  • Handle progressive counseling and performance issues in conjunction with HR.
  • Monitor and direct activities, following up with staff continuously.
• Customer Relations & Communication
  • Establish and maintain effective communication and working relationships with customers and staff.
  • Report issues, concerns, or important occurrences to the direct manager in a timely manner.
  • Act as the customer’s main point of contact, available via phone 7 days a week for emergencies.
  • Submit weekly activity logs, including allergen and glass cleanup sheets, to customers’ Safety Manager.
• Safety, Compliance & Risk Management
  • Promote a safe work environment and keep safety top of mind.
  • Implement machinery use and safety programs, including forklift training, in collaboration with HR.
  • Ensure employee and service provider safety through timely incident reporting and proper PPE use.
  • Enforce company policies to establish a culture of health and safety according to legal guidelines.
  • Support the development of the company’s Occupational Health & Safety (OHS) policies and programs.
  • Conduct risk assessments and enforce preventative safety measures as needed.
• Administrative & Resource Management
  • Review and approve worked hours for the account during each billing/pay period.
  • Manage and order chemical and supply inventory as necessary.
• Key Performance Indicators (KPIs)
  • Submit accurate and comprehensive daily QA reports by the end of each workday.
  • Ensure timely submission of slot cleaning and spill reports with zero missed or incomplete reports.
  • Complete and submit monthly Glass/Allergen and Safety audit reports on schedule, with corrective actions taken as necessary.

Requirements

• High school diploma or GED required; Bachelor’s degree preferred.
• 5–10 years of related experience, with at least 5 years in management, preferably in janitorial, sanitation, or a related field.
• Experience in facilities maintenance, janitorial business, or a warehouse/distribution center environment.
• Proficient in Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
• Knowledge of floor care and cleaning equipment.
• Ability to follow contract terms related to proper floor maintenance.
• Ability to multi-task, work independently, and collaborate in a team setting.
• Detail-oriented, organized, and able to work in a fast-paced environment.
• Strong leadership skills to create and lead teams.

Physical Demands

• Continually required to stand, walk, bend, stoop, and kneel.
• Frequently required to lift and/or move 50+ pounds.
• Ability to communicate orally and via mobile smart phone and email is essential.
• Hearing and vision within normal ranges for conversations, receiving information, and preparing documents.
• Must be able to operate forklifts/pallet jacks as needed.
• Work is performed in a distribution warehouse environment.
• Willingness to work different shifts as business needs arise.

Skills

• Detail-oriented with the ability to notice and address inconsistencies in cleaning standards.
• Strong communication skills for interacting with clients, staff, and subcontractors.
• Proven leadership ability to motivate teams and maintain high standards.
• Problem-solving skills to address and resolve issues efficiently.
• Adaptability to changing schedules, demands, and client needs.
• Time management skills to prioritize tasks and meet deadlines.
• Customer-focused with a commitment to high satisfaction levels.
• Self-motivated, working independently with minimal supervision.
• Dependable with a strong sense of responsibility.

Benefits

• 401(k) retirement plan with company matching after 90 days of employment.
• Paid vacation, sick leave, and personal days.
• Paid holidays.
• Medical insurance with employer contribution.
• Employee-paid dental and vision insurance options.
• Performance-based bonus incentive program for eligible full-time salaried positions.
• Monthly car allowance for eligible positions.
• Employee Assistance Program (EAP).