San Antonio 38 (West Ave/Blanco) Bakery - Cake Decorator - Part time

About the Role

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety/sanitation standards.

Responsibilities

• Customer Service:
  • Provides superior customer service
  • Takes cake orders from customers by telephone or in person with a high level of accuracy
  • Answers customer questions regarding products; assists them with selections
  • Uses suggestive selling techniques to meet customer needs and build department sales
• Production:
  • Applies proper decorating techniques for each item according to visual training aids (VTAs) to produce quality cakes and pastries
  • Writes on cakes with icing on request
  • Reads/executes daily production list through cake flow
  • Ensures quality control of all products before sending to sales floor per VTAs
  • Ensures cake product reaches the showcase and tables at prescribed times
• Food Service:
  • Prepares, packages, and merchandises fresh product effectively
  • Slices, packages, labels, and rotates products
  • Records production and shrink to aid in production planning
• Food Safety:
  • Maintains sanitation in work area
  • Complies with H-E-B food safety and sanitation standards
  • Complies with department/store operating procedures
  • Operates/maintains all equipment properly

Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience
• Education: HS Diploma or GED or equivalent

Skills

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Licenses/Certifications

• Completion of Company Orientation
• Safety training
• eCommerce Online Ordering training upon hire

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks
• Work with customers, staying attentive to their needs
• Physical Activities:
  • Constantly: Stand, reach at waist, grasp
  • Occasionally: Walk, reach at overhead/shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
• Environmental Exposure:
  • Occasionally exposed to wet, cold, hot conditions, and loud noise
• Lifting Requirements:
  • Ability to lift up to 40 lbs
  • Ability to manage in excess of 25 lbs
  • Partners must never lift beyond their own safe lifting limit; break down heavy items or ask for assistance

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.