San Antonio 26 (IH35/FM 3009) Bakery - Cake Decorator - Part time

Job Summary

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety/sanitation standards.

Key Responsibilities & Essential Functions

Customer Service

• Provides superior customer service.
• Takes cake orders from customers by telephone or in person with a high level of accuracy.
• Answers customer questions regarding products and assists them with selections.
• Uses suggestive selling techniques to meet customer needs and build department sales.

Production

• Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries.
• Writes on cakes with icing on request.
• Reads and executes daily production list through cake flow.
• Ensures quality control of all products before sending to sales floor per VTAs.
• Ensures cake product reaches the showcase and tables at prescribed times.

Food Service

• Prepares, packages, and merchandises fresh product effectively.
• Slices, packages, labels, and rotates products.
• Records production and shrink to aid in production planning.

Food Safety

• Maintains sanitation in work area.
• Complies with H‑E‑B food safety and sanitation standards.
• Complies with department/store operating procedures.
• Operates and maintains all equipment properly.

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience.
• Required Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, scale, label machine).
  • Strong customer service skills.
  • Communication and interpersonal skills.
  • Reading and writing skills.
  • Planning and organizing skills.
• Education: High school diploma, GED, or equivalent.
• Licenses/Certifications:
  • Completion of Company Orientation.
  • Required safety training.
  • eCommerce Online Ordering training upon hire.
• Physical Demands & Working Conditions:
  • Function in a fast‑paced, retail environment performing detailed and precise tasks.
  • Constantly stand, reach at waist, grasp; occasionally walk, reach overhead/shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, and utilize fine motor skills.
  • Occasionally exposed to wet, cold, hot conditions, and loud noise.
  • Ability to lift up to 40 lb and manage loads in excess of 25 lb.
  • Time spent on activities (approximate):
    • Constantly: 5.5+ hours per 8‑hour day
    • Frequently: 2.5–5.5 hours per 8‑hour day
    • Occasionally: 0–2.5 hours per 8‑hour day
  • Partners must not lift beyond their own safe lifting limit; assistance or breaking down heavy items is required when necessary.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.