San Antonio 26 (IH35/FM 3009) Bakery - Food Service Rep - Part time

Responsibilities

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Prepares, packages, and merchandises fresh product effectively
• Slices, packages, labels, rotates, and culls products for poor quality
• Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
• Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
• Cleans and sanitizes display cases
• Operates / maintains equipment properly
• Complies with H-E-B food safety and sanitation standards
• Complies with department / Store operating procedures
• BAKERY: Records production and shrink to aid in production planning
• BAKERY: Assists in technical areas as needed (e.g., baking, frying, and decorating)
• BAKERY: Culls bakery products for poor quality, expiration dates
• DELI: Takes care of service counter Customers
• DELI: Uses ordering system applications
• DELI: Uses Fresh Production Planner
• DELI: Performs inventory management processes (MSI, PAW) as required
• DELI: If applicable, ensures catering orders are prepared and ready in time for Customer pickup
• DELI: Performs all sanitation and maintenance tasks for Deli slicers
• PREPARED FOODS: Serves / packages products at customer's request
• PREPARED FOODS: Educates customers on preparation / reheating instructions of prepared foods
• PREPARED FOODS: Prepackages condiments (sauces, dressings) for prepared food items
• PREPARED FOODS: Cuts, slices, dices, chops, food in preparation for chef

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Last revised: 8/1/2021

Qualifications

• Age Requirement: 18+
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) Required
• Strong customer service skills Required
• Communication and interpersonal skills Required
• Reading and writing skills Required
• Planning and organizing skills Required
• Ability to work in a fast-paced environment Required
• Education: HS Diploma or GED or equivalent Required
• Licenses