San Antonio 40 (FM 471/Loop 1604) Bakery - Cake Decorator - Full time

About the role

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Responsibilities

• Customer Service: Provides superior customer service; takes cake orders from customers by telephone or in person with a high level of accuracy; answers customer questions regarding products and assists them with selections; uses suggestive selling techniques to meet customer needs and build department sales
• Production: Applies proper decorating techniques for each item according to visual training aids (VTAs) to produce quality cakes and pastries; writes on cakes with icing on request; reads/executes daily production list through cake flow; ensures quality control of all products before sending to sales floor per VTAs; ensures cake product reaches the showcase and tables at prescribed times
• Food Service: Prepares, packages, and merchandises fresh product effectively; slices, packages, labels, and rotates products; records production and shrink to aid in production planning
• Food Safety: Maintains sanitation in work area; complies with H-E-B food safety and sanitation standards; complies with department/Store operating procedures; operates/maintains all equipment properly

Requirements

• Age: 18+
• 1+ years of experience
• HS Diploma or GED or equivalent
• Completion of Company Orientation
• Safety training
• eCommerce Online Ordering training upon hire

Skills

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical demands & working conditions

• Function in a fast-paced retail environment with detailed and precise tasks
• Work with customers, staying attentive to their needs
• Constantly stand, reach at waist, grasp
• Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
• Occasionally exposed to wet, cold, hot conditions, and loud noise
• Ability to lift up to 40 lbs
• Ability to manage in excess of 25 lbs
• Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5–5.5 hours per 8-hour day; Occasionally: 0–2.5 hours per 8-hour day