San Antonio 32 (Bandera Rd/1604) Bakery - Cake Decorator - Part time

Responsibilities

Job Summary: As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

• Customer Service: Provides superior customer service; takes cake orders from customers by telephone or in person, with a high level of accuracy; answers customer questions regarding products; assists them with selections; uses suggestive selling techniques to meet customer needs and build department sales.

• Production: Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries; writes on cakes with icing on request; reads / executes daily production list through cake flow; ensures quality control of all products before sending to sales floor per VTAs; ensures cake product reaches the showcase and tables at prescribed times.

• Food Service: Prepares, packages, and merchandises fresh product effectively; slices, packages, labels, and rotates products; records production and shrink to aid in production planning.

• Food Safety: Maintains sanitation in work area; complies with H-E-B food safety and sanitation standards; complies with department / Store operating procedures; operates / maintains all equipment properly.

Qualifications & Requirements

• Age Requirement: 18+

• Work Experience: 1+ years of experience

• Required Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine); Strong customer service skills; Communication and interpersonal skills; Reading and writing skills; Planning and organizing skills.

• Education: HS Diploma or GED or equivalent

• Licenses/Certifications: Completion of Company Orientation; Safety training; eCommerce Online Ordering training upon hire.

• Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks; Work with Customers, staying attentive to their needs; Constantly stand, reach at waist, grasp; Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills; Occasionally be exposed to wet, cold, hot conditions, and loud noise; Demonstrate the ability to lift up to 40 lbs; Demonstrate the ability to manage in excess of 25 lbs; While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5-5.5 hours per 8-hour day; Occasionally: 0-2.5 hours per 8-hour day; It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 10/1/2018