San Antonio 05 (Fredericksburg/West Avenue) Bakery - Cake Decorator - Part time

About the Role

As a Cake Decorator, you'll apply proper decorating techniques and maintain the quality of products by following guidelines. You'll prepare, package, and merchandise fresh products daily while upholding department and food safety/sanitation standards.

Responsibilities

• Customer Service:
  • Provides superior customer service
  • Takes cake orders from customers by telephone or in person with high accuracy
  • Answers customer questions and assists with selections
  • Uses suggestive selling techniques to meet customer needs and build department sales
• Production:
  • Applies proper decorating techniques according to visual training aids (VTAs)
  • Writes on cakes with icing as requested
  • Reads and executes the daily production list through cake flow
  • Ensures quality control of all products before sending them to the sales floor
  • Ensures cake products reach the showcase and tables at prescribed times
• Food Service:
  • Prepares, packages, and merchandises fresh products effectively
  • Slices, packages, labels, and rotates products
  • Records production and shrink to aid in production planning
• Food Safety:
  • Maintains sanitation in the work area
  • Complies with food safety and sanitation standards
  • Follows department and store operating procedures
  • Operates and maintains equipment properly

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience
• Required Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, scales, label machine)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
• Education: HS Diploma or GED or equivalent
• Licenses/Certifications:
  • Completion of Company Orientation
  • Safety training
  • eCommerce Online Ordering training upon hire

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment with detailed and precise tasks
• Work with customers, staying attentive to their needs
• Constantly stand, reach at waist, grasp
• Occasionally walk, reach overhead/shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
• Occasionally exposed to wet, cold, hot conditions, and loud noise
• Lift up to 40 lbs and manage in excess of 25 lbs

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.