San Antonio 50 (Potranco/SH211) Bakery - Cake Decorator - Part time

Job Summary

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities & Essential Functions

Customer Service

• Provides superior customer service.
• Takes cake orders from customers by telephone or in person, with a high level of accuracy.
• Answers customer questions regarding products; assists them with selections.
• Uses suggestive selling techniques to meet customer needs and build department sales.

Production

• Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries.
• Writes on cakes with icing on request.
• Reads / executes daily production list through cake flow.
• Ensures quality control of all products before sending to sales floor per VTAs.
• Ensures cake product reaches the showcase and tables at prescribed times.

Food Service

• Prepares, packages, and merchandises fresh product effectively.
• Slices, packages, labels, and rotates products.
• Records production and shrink to aid in production planning.

Food Safety

• Maintains sanitation in work area.
• Complies with H‑E‑B food safety and sanitation standards.
• Complies with department / store operating procedures.
• Operates / maintains all equipment properly.

Qualifications & Key Requirements

Age Requirement

• 18+

Work Experience

• 1+ years of experience.

Required Knowledge, Skills, & Abilities

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine).
• Strong customer service skills.
• Communication and interpersonal skills.
• Reading and writing skills.
• Planning and organizing skills.

Education

• High school diploma, GED, or equivalent.

Licenses / Certifications

• Completion of Company Orientation.
• Required safety training.
• eCommerce Online Ordering training upon hire.

Physical Demands & Working Conditions

• Function in a fast‑paced, retail environment, performing detailed and precise tasks.
• Constantly stand, reach at waist, grasp; occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills.
• Occasionally be exposed to wet, cold, hot conditions, and loud noise.
• Demonstrate the ability to lift up to 40 lb and manage in excess of 25 lb.
• Time spent in activities (approximate per 8‑hour day): Constantly 5.5+ hours; Frequently 2.5–5.5 hours; Occasionally 0–2.5 hours.
• Partners must never lift beyond their own safe lifting limit; if an item is too heavy, break it down or ask for assistance.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.