Sample & Inventory Coordinator

About the role

RMS International (USA) is a leading toy manufacturer headquartered in North Andover, Massachusetts. We are seeking a creative and collaborative individual to join our team as a Sample & Inventory Coordinator.

Key Responsibilities & Expectations

• Receive, inspect, and process inbound sample shipments
• Own the day-to-day operation and organization of the Sample Drop Room
• Organize, label, and store incoming samples while maintaining inventory accuracy
• Maintain accurate sample locations through inventory scanning and tracking systems
• Review, update, and maintain the Sample Shipment Tracker
• Pull, prepare, and deliver samples for internal departments, customer meetings, and special requests
• Pack and coordinate outbound sample shipments for customers, sales meetings, internal teams, and storage
• Assist with shipping preparation and outbound logistics as needed
• Maintain clean, organized, and efficient receiving and inventory storage areas
• Support inventory organization, product relocations, and space optimization initiatives
• Assist with inventory audits, cycle counts, and inventory accuracy projects
• Ensure samples and inventory remain showroom-ready and easily accessible
• Assist with showroom preparation, product placement, and trade show setup as needed
• Collaborate cross-functionally with Sales, Procurement, Creative, and Visual Operations to support daily business needs
• Communicate proactively regarding sample availability, inventory status, and shipment updates
• Demonstrate professionalism, accountability, adaptability, and attention to detail in all daily responsibilities
• Contribute to continuous improvement of inventory organization, sample processes, and operational efficiency

Qualifications

• High school diploma or equivalent required
• Associate's or Bachelor's degree in Business, Operations, Supply Chain, Logistics, or a related field preferred
• 1–2 years of experience in inventory, warehouse operations, logistics, retail operations, merchandising, or a related field preferred

Required Skills & Capabilities

• Physical Requirements: Ability to frequently lift, carry, push, and pull products weighing up to 50 pounds; stand and walk for extended periods; bend, squat, kneel, reach, and climb ladders; operate pallet jacks, carts, hand trucks, and other material-handling equipment (or willingness to learn)
• Inventory & Sample Management: Strong organizational skills with the ability to maintain accurate inventory systems; experience maintaining inventory accuracy and product organization; understanding of inventory control practices and product flow; ability to safely move, unpack, pack, and transport products, shelving, and display materials; ability to safely lift, move, and organize product throughout warehouse and showroom environments; experience maintaining inventory accuracy and product organization; ability to safely lift, move, and organize product throughout warehouse and showroom environments
• Operations & Logistics: Experience receiving, processing, and organizing inbound shipments; experience coordinating outbound shipments and shipping documentation; comfort with operating inventory tracking systems, scanners, and spreadsheets; strong attention to detail when handling product movement and inventory records; ability to identify inefficiencies and recommend process improvements
• Collaboration & Communication: Ability to work effectively across multiple departments; strong verbal and written communication skills; excellent time management and prioritization abilities; ability to adapt quickly in a fast-paced environment; positive, team-oriented attitude with a willingness to support evolving business needs

What We Offer

• Mission-Driven Growth: Be part of our ambitious journey to become the leading value toy company globally, prioritizing creativity, innovation, and fun for all
• Collaborative Environment: Engage in a high-energy workplace where teamwork and cooperation thrive
• Career Progression: Experience ongoing opportunities for advancement within our company
• Comprehensive Benefits: Enjoy competitive benefits including paid time off, paid holidays, 401(k) matching, and comprehensive medical, dental, and vision insurance coverage
• Annuar Bonus Incentives: Receive annual bonus incentives tied to personal and company performance, recognizing your contributions to our shared success