Inventory Coordinator

In this role, you will report to the supervisor of site services and work closely with Avantor’s Lab and Production Services professionals to serve customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Schedule

Monday - Friday, 7:30 am - 4 pm

Location

Saint Louis, MO

Benefits

• Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
• Time Off: Paid Time Off (PTO), company-paid holidays, choice holidays
• Financial Well Being: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
• Added Protection Coverage: Critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance
• Recognition: Celebrate peers and earn points to redeem for gifts and products

Requirements

• High school diploma or GED equivalent required; Associate/Bachelor's degree preferred
• 2+ years of applicable experience in customer services, purchasing, or account management
• 2+ years of experience with Microsoft Teams
• 2+ years of experience working in a GMP or pharmaceutical environment preferred
• 1+ years of face-to-face customer service experience required
• Intermediate digital literacy including Microsoft Office with proficiency in Word and Excel
• Solid understanding and experience in either shipping, inventory, or purchasing
• Excellent customer service skills with a professional, can-do demeanor
• High regard for safety, quality, and adherence to protocols, policies, and procedures
• Ability to self-manage, self-motivate, and prioritize tasks to meet deadlines
• Strong work ethic, initiative, and ability to work independently or as part of a team

Responsibilities

• Manage tasks in inventory control (consumables, chemicals, samples, etc.) and ensure accurate inventory tracking, processing requests for inventory movement on and off-site, and fulfilling customer metric reporting
• Supervise slow-moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting
• Handle purchasing functions including back-order reporting, order entry and expediting, direct factory shipments, third-party support, quotes, document control, records maintenance, and resolving open invoices or pricing issues
• Perform shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into customer computer systems, and equipment inspections
• Handle hazardous material and prepare shipping documentation and packaging requirements
• Capture, trend, and analyze data to provide sample metrics updates and improve inventory accuracy
• Document and investigate quality events associated with manufacturing operations to ensure effective root-cause analysis, corrective action plans, product impact assessment, and remediation

About the Role

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group, serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.