Salon Outside Sales Representative

Ideal candidate would reside in or very near Owatonna, Worthington, Jackson, Faribault, Albert Lea, or New Prague, MN. Salon/Beauty Industry experience highly preferred. This is a full-time, uncapped commission role with vehicle reimbursement and full benefits.

About the Role

The Salon Business Consultant is responsible for an assigned territory of customers, focusing on growing salons' overall sales. The Consultant will meet and achieve assigned sales goals by utilizing manufacturer education and sales resources, expanding sales through new customer acquisition, and introducing new products and concepts. This role actively uses social media to serve salons, barbers, spas, schools, and licensed beauty professionals.

Responsibilities

• Identify key accounts within the territory and establish an efficient route to grow and develop existing customers while seeking new partnerships.
• Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of in-salon promotions, programs, and concepts.
• Determine customers’ needs and offer products and services to meet those needs.
• Communicate all sales initiatives through partnering with vendors to achieve corporate sales goals on a monthly, quarterly, and annual basis.
• Acknowledge and respond to all email, text, and phone communication within 24 hours.
• Analyze accounts to decide what brand support, education, and promotions are needed to grow within each salon.
• Call on customers in person to execute established sales goals.
• Strictly comply with established procedures regarding the processing of returns, including pick-up and documentation.
• Complete assignments and projects in a timely manner.
• Work with all areas of the business, including customer service, accounts receivable, and IT.
• Actively prospect for new customers through cold calling, social media, and other digital outlets.
• Manage all administrative aspects of the role, including daily order entry and maintenance of customer information in salesforce.com.
• Utilize social media for communication, promotion, education, and product knowledge to attract and retain salon clientele.
• Conduct effective in-person and virtual product knowledge classes.
• Communicate with the Manager regarding calls, visits, orders, sales progress, follow-up plans, and any needed assistance.
• Be a subject matter expert on digital platforms and social media to grow the business and share knowledge with peers.
• Attend all meetings, functions, and events as required by the Company or Supervisor.
• Participate in the setup and dismantling of displays, booths, and other physical activities at shows and events.
• Support new initiatives with a growth mindset and foster change management throughout the team.
• Exhibit a desire to learn and grow, striving for continuous improvement in digital and social media techniques.
• Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships.
• Allocate and optimize time for learning using all available tools and resources.
• Remain agile to market changes and build industry knowledge to react to a competitive market.
• Actively work to increase own product, industry, and market knowledge.
• Create an organized work environment and workflow to efficiently service customers.

Requirements

• High school diploma or equivalent certification.
• Minimum of 1 year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
• Must live within the assigned territory (Owatonna, Worthington, Jackson, Faribault, Albert Lea, New Prague, MN).
• Working knowledge of inventory control systems and visual merchandising is strongly preferred.
• Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms to build business pipelines.
• Excellent computer skills, including knowledge of salesforce.com, Outlook, PDF Expert, and Oracle; experience with iPad is a plus.
• Ability to build an online community and create social connections using search engines and other internet tools.
• Must have a vehicle for traveling throughout the territory.
• Ability to travel locally within the territory and attend shows, conventions, and educational events, which may include overnight travel and/or weekend nights.
• Ability to work in a constant state of alertness and in a safe manner.
• Frequent and sometimes prolonged periods of driving are necessary.
• Committed to working scheduled hours with flexibility to work additional hours based on business needs.
• Strong time management and organization skills, with the ability to manage multiple projects simultaneously.
• Ability to present a professional business image and interact positively with the public.
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.

Working Conditions / Physical Requirements

• The work environment involves everyday risks or discomforts typical of offices, meeting and training rooms, retail stores, residences, or commercial vehicles.
• Sitting, driving, standing, and walking for extended periods.
• Bending and twisting of the neck and waist (forward or sideways).
• Climbing, balancing, stooping, kneeling, and squatting (crouching or sitting on heels).
• Reaching with hands and arms.
• Lifting up to 25 lbs.

Benefits

• Uncapped commission.
• Full benefits package.
• Vehicle reimbursement plan.