Salesperson

About the Role

Entry-level sales position supporting the DIY business to achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. Responsibilities include sourcing from stores, hubs, PDQ, and external suppliers, as well as in-depth knowledge of store inventory and maintenance processes. Position can be part-time or full-time. Fleet safety certification preferred.

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls.
• Achieve personal sales goals and help the store meet its sales targets.
• Provide DIY services including battery installation, testing, and wiper installs.
• Maintain store product and operational standards.
• Manage inventory processes including truck put-away, shoot-outs, cycle counts, and back stock.
• Ensure store cleanliness, including floors, bathrooms, facing, dusting, and parking lot maintenance.
• Perform general stocking tasks, including truck stocking and back stock.
• Safely deliver parts to customers as needed.

Success Factors

• Basic driving and navigation ability.
• Ability to use delivery board systems.
• Friendly communication skills.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Proficiency in operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expertise in testing and diagnostic equipment for DIY services.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work a flexible schedule, including days, evenings, and weekends as needed.
• 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences (preferred).

Physical Demands

The physical demands and work environment described are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.

• Predominantly walking or standing during work hours.
• Ability to talk, hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described are representative of those encountered while performing the essential functions of this job, with or without reasonable accommodation.

• Primarily working indoors, with occasional outdoor tasks exposed to various weather conditions (e.g., installing batteries and wiper blades).
• Occasionally exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration.
• Moderate noise level in the work environment.