Salesperson
About the Role
Entry-level sales position supporting the DIY business, achieving sales and service objectives. The role requires knowledge of store systems, basic automotive systems, and parts, as well as the ability to source from various suppliers. In-depth understanding of store inventory and maintenance processes is essential. The position can be part-time or full-time, with fleet safety certification preferred.
Responsibilities
- Provide excellent selling experience for DIY customer visits and phone calls
- Achieve personal sales goals and help the store meet its sales targets
- Perform DIY services, including battery installation, testing, and wiper installs
- Maintain store product and operational standards
- Manage inventory processes, including truck put-away, shoot-outs, cycle counts, and backstock
- Ensure store cleanliness, including floors, bathrooms, facing, dusting, and parking lot
- Assist with general stocking, including truck stocking and backstock
- Safely deliver parts to customers as needed
Qualifications
- Basic driving and navigation skills
- Ability to use the delivery board system
- Friendly communication skills
- Ability to locate and stock parts
- Safety knowledge and skills
- Proficiency in operating inventory systems and store equipment
- Knowledge of parts and automotive systems
- Experience operating POS and parts lookup systems
- Expertise in testing and diagnostic equipment for DIY services
Skills
- Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management
- Read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
- Perform basic math: addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals
- Availability to work a variety of days, evenings, and weekends
Experience
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
Physical Demands
The employee will predominantly walk or stand, with frequent lifting and moving of up to 50 pounds and occasional lifting of up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The role requires the ability to talk, hear, use hands and fingers, reach, climb, balance, stoop, kneel, crouch, and crawl.
Work Environment
The employee primarily works indoors but may occasionally work outdoors, exposed to various weather conditions. They may also be exposed to moving mechanical parts, high places, toxic chemicals, electrical risks, explosives, and vibration. The noise level is usually moderate.