Salesforce Support Developer
About the role
The Salesforce Support Developer supports user productivity, security, and development of a custom designed Salesforce platform software in a mission-critical, highly integrated customer environment. This position reports directly to the IT Project Delivery Supervisor.
Responsibilities
- Provide operational support for ongoing user issues and request of custom applications modifications for a wide variety of user constituents.
- Ability to analyze and translate requirements working with a wide variety of user constituents.
- Aid in coding, configuration, maintenance, installation, testing, and debugging of developed custom applications with Salesforce platform.
- Aid in management of Salesforce system platform security with best practice implementation.
- Participate in regular team and client meetings to ensure program needs are being met for development and data security.
- Multitask and work several diverse tasks with simultaneous or near simultaneous deadlines.
- Operational support for ongoing user issues and request in relation to website administration.
- Operational support for ongoing user issues and request of custom applications modifications.
Requirements
- Bachelor's degree in software development or related field with 2+ years of experience.
- Relevant experience in lieu of degree considered.
- 2+ years of Salesforce administration and development.
- Strong technical knowledge of IT software system configuration, algorithms, and architecture.
- Demonstrated skills in translating customer requirements and processes from a diverse, cross-functional set of systems users into technical specifications, documenting, and then working to develop outputs.
- Excellent organizational skills and ability to work under strict deadlines.
- Excellent written and verbal communication skills.
- Self-motivated, disciplined, and able to work task independently with good time management.
- Ability to make unanticipated changes to production deliverables with short notice.
- Demonstrated understanding of data security for confidential and protected data.
Qualifications and Experience
- Experience with best practices and creation/maintenance of complex Salesforce Lightning Flows.
- Experience in configuration of Salesforce Experience Builder portals.
- Experience with Amazon Web Services (AWS) with a combination of LightSail, Route 53, Certificate Management, Bitnami or related.
- Experience with AWS utilizing S3, DataSync, RDS.
- Experience with DNS, SSL, domain administration.
- Experience with JAVA or APEX.
- Strong creative development skills.
- Strong technical writing skills.
Desired Education, Skills, Qualities And Experience
- Experience with best practices and creation/maintenance of complex Salesforce Lightning Flows.
- Experience in configuration of Salesforce Experience Builder portals.
- Experience with Amazon Web Services (AWS) with a combination of LightSail, Route 53, Certificate Management, Bitnami or related.
- Experience with AWS utilizing S3, DataSync, RDS.
- Experience with DNS, SSL, domain administration.
- Experience with JAVA or APEX.
- Strong creative development skills.
- Strong technical writing skills.
Pay and Benefits
The pay range for this role is $69,550.00 - $125,725.00. Additional factors such as responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law, are considered in extending offers.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Securing Your Data
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work).
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.