Salesforce Solution Architect, Field Service

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a technology-driven environment.

Responsibilities

• Facilitate business process reviews to gather customer requirements
• Translate customer requirements into Salesforce design
• Configure Salesforce Field Service Cloud solutions
• Develop technical requirements for customers and delivery team
• Drive best practice UX design in solution delivery
• Manage project aspects and customer communications
• Deliver end user training and documentation

Requirements

• 3+ years in technical consulting and project management
• 2+ years delivering Salesforce projects
• Ability to document technical requirements and solutions
• Experience leading Enterprise Service Cloud projects
• Proficient in managing Software/Systems Development Lifecycle (SDLC)
• Deep understanding of Salesforce administration (Service Cloud & Sales Cloud)
• One or more current Salesforce certifications; multiple preferred

Pay

$120,000 – $150,000 annually

Benefits

• Remote and in-person flexibility
• Opportunity for up to 25% travel
• Flexible work hours to support personal needs
• Collaborative culture with an emphasis on employee feedback
• Frequent team celebrations and events to foster community