Salesforce QA Specialist - Sales Cloud & Service Cloud

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers. We are seeking a Salesforce QA Specialist with strong experience testing Sales Cloud, Service Cloud, Salesforce workflows, automation, custom applications, and enterprise integrations. Job Type: W2/C2C. Experience: 7–15 years. Location: Menlo Park (MPK), California.

Key Responsibilities

• Test Accounts, Contacts, Opportunities, Quotes, Cases, and related CRM processes.
• Validate Salesforce Flow, approvals, business rules, and validation rules.
• Test Lightning components, custom objects, and custom applications.
• Perform functional, regression, integration, E2E, and UAT testing.
• Validate Salesforce integrations with Oracle Fusion Cloud and other systems.
• Support deployment validation and post-production verification.
• Participate in defect triage and release-readiness reviews.
• Validate CRM business-process continuity across releases.

Required Skills

• 7+ years of QA/testing experience.
• Strong experience in Salesforce testing.
• Experience with Sales Cloud and/or Service Cloud.
• Knowledge of Salesforce Flow, Lightning, custom objects, and validation rules.
• Strong knowledge of CRM business processes.
• Familiarity with integration and API testing.
• Experience with Jira, TestRail, or similar tools.
• Proficiency in Oracle Fusion.
• Experience with enterprise CRM/ERP integrations.
• Salesforce Administrator, Platform App Builder, or Consultant certification.

Qualifications

Bachelor's degree or equivalent combination of education and experience.