Salesforce Public Health QA Analyst

About Us

FLOURISH AND THRIVE LABS is a woman-owned and led consulting firm specializing in public health solutions. Our team, composed of former public health officials, works with state and local health departments across the country, building resilient public health operating systems. We pride ourselves on being different, holding ourselves to high ethical standards, and taking care of each other. We view our company as an urban neighborhood—a diverse group of individuals coming together to live and work, embracing the beauty in that diversity. We are a wacky bunch who are intent on spreading joy!

Role Overview

We are seeking a Salesforce QA Analyst who finds satisfaction in making sure things work exactly as they should. You're the person who notices when something is slightly off, who thinks through edge cases others miss, and who won't sign off until you're confident the solution will hold up in the real world.

Key Responsibilities

• Test and validate Salesforce configurations, flows, validation rules, and custom objects across environmental health applications
• Execute test plans that cover Salesforce-specific scenarios: record types, page layouts, permission sets, sharing rules, and profile-based access
• Identify, document, and track defects in Jira with clear steps to reproduce, including Salesforce-specific context (org behavior, user profiles, data dependencies)
• Verify integrations between Salesforce and external systems, APIs, and third-party tools
• Test environmental health workflows including inspections, permits, complaints, and reporting within the Salesforce ecosystem
• Validate data integrity across Salesforce objects, ensuring field mappings, lookups, and roll-up summaries function correctly
• Collaborate with Salesforce developers to troubleshoot issues, review deployment results, and verify fixes in sandbox and production environments
• Bring your public health perspective to testing, anticipating how real users will interact with the system
• Participate in requirements reviews to identify potential issues early in the development cycle
• Perform regression testing after Salesforce releases, deployments, and configuration changes
• Contribute to improving QA processes, test documentation, and testing standards

Experience Required

• 1+ years working for a governmental public health agency (local, state, federal, or tribal)
• Experience with environmental health programs (inspections, permitting, complaints, or similar)
• Strong attention to detail and analytical thinking
• Ability to clearly document issues and communicate findings
• Self-motivated with strong initiative
• Comfort working with AI tools and technology platforms

Preferred Qualifications

• Hands-on experience with Salesforce (as an end user, admin, or tester)
• Salesforce Administrator certification or active pursuit of one
• Familiarity with Salesforce testing concepts: sandbox environments, change sets, deployment validation
• Experience with test management tools (Jira, TestRail, or similar)
• Experience with Agile or SAFe methodology
• Background in environmental health data systems or reporting requirements
• Knowledge of API testing (Postman, Salesforce REST/SOAP APIs) or automated testing concepts
• Experience with Salesforce data tools (Data Loader, Workbench, or similar)

Pay Range

The pay range for this role is $73,000 - $74,250 USD per year (US).