Salesforce Quality Assurance Analyst

About the role

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work ICF seeks an experienced Quality Assurance Analyst to support the phased implementation of an enterprise grants management platform built on Salesforce Agentforce Public Sector.

Job Location: Remote work is authorized. Must support US Eastern time zone working hours. If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.

Responsibilities

• Develop, document, and execute comprehensive test plans, test cases, and test scripts to validate Salesforce application functionality, workflows, configuration changes, integrations, reports, dashboards, and user experience.
• Perform functional, integration, regression, smoke, accessibility, and release validation testing across Salesforce environments, including Integration, Stage, and Production readiness activities.
• Support testing for major releases, minor releases, hotfixes, modernization activities, and platform-wide Salesforce changes.